{"id":17430,"date":"2023-12-07T20:24:24","date_gmt":"2023-12-07T20:24:24","guid":{"rendered":"https:\/\/essentialshoodie.io\/?page_id=17430"},"modified":"2023-12-07T20:26:21","modified_gmt":"2023-12-07T20:26:21","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/essentialshoodie.io\/return-policy\/","title":{"rendered":"Return Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"17430\" class=\"elementor elementor-17430\">\n\t\t\t\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-75ec45be e-flex e-con-boxed wd-section-disabled e-con e-parent\" data-id=\"75ec45be\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4180179b color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"4180179b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.18.0 - 20-12-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p><strong>For US Orders Only:<\/strong><\/p><p>At Essentials Hoodie, we value your satisfaction with our products. If, for any reason, you wish to return your purchase, please take note of our refund policy for US orders:<\/p><p>Time Frame: Returns are accepted within 7 days of the delivery date for U.S. customers. Unfortunately, if 7 days have passed since your purchase arrived, we cannot offer a refund or exchange.<\/p><p>Restocking Fee: Please be aware of a $15 restocking fee that will be deducted from your refund.<\/p><p>Eligibility: To be eligible for a return, the product must be unused, in the same condition as received, in the original packaging, and with the attached tag.<\/p><p>Exemptions: Certain items, such as perishable goods, personal care items (e.g., soaps, cosmetics, face masks), intimate or sanitary goods, hazardous materials (e.g., condoms), and digital products or e-gift cards, cannot be returned or refunded.<\/p><p><strong>Return Process:<\/strong><\/p><p>To initiate a return, contact us at <strong>orders@essentialshoodie.io.<\/strong> Our support team will review your request and provide a return label if approved.<br \/>Clearly state the reason for your return and include your order number in the email.<br \/>Once your return is prepared, drop it off at your local post location. All returns are shipped back to our warehouse in Virginia, and delivery may take 1-2 weeks.<br \/>Upon delivery, allow 2-3 business days for inspection and processing. You will receive an email notification confirming your refund, which may take 3-5 business days to reflect on your original form of payment.<br \/>International Returns:<\/p><p>Essentials Hoodie accepts international returns, and all fees are the responsibility of the customer.<br \/>To return an international product, contact us at orders@essentialshoodie.io for further instructions.<br \/>Domestic Exchanges (US only):<\/p><p>Essentials Hoodie offers exchanges for different sizes on the original style(s) purchased. No return shipping or restocking fee is applicable for exchanges.<br \/>To initiate an exchange, click orders@essentialshoodie.io.<br \/>International Exchanges:<\/p><p>Unfortunately, Essentials Hoodie does not offer exchanges on international orders.<br \/>Refunds:<\/p><p>Once your return is received and inspected, you will be notified of the approval or rejection of your refund via email.<br \/>If approved, the refund will be processed, and a credit will be applied to your credit card or original method of payment within a certain timeframe.<br \/>Late or Missing Refunds:<\/p><p>Allow 2-7 business days for the refunded amount to reach your account after receiving an email confirmation.<br \/>Missing Items:<\/p><p>Check the package carefully, as items may still be in the box.<br \/>If items are missing, contact us at support@essentialshoodie.io within 14 days with photos of the shipping label, box, and a brief description. Unfortunately, refunds or reshipments cannot be processed after 7 days from receiving your purchase.<br \/>Lost Packages:<\/p><p>We are not liable for misplaced or stolen packages. If your package is successfully shipped and the address matches the provided information, we are not responsible for lost or stolen packages.<br \/>Cancel\/Amend Orders:<\/p><p>Orders placed on weekdays cannot be changed or canceled once placed. If placed on a weekend or bank holiday, cancellation may be possible within 24 hours.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>For US Orders Only: At Essentials Hoodie, we value your satisfaction with our products. If, for any reason, you wish<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/essentialshoodie.io\/wp-json\/wp\/v2\/pages\/17430"}],"collection":[{"href":"https:\/\/essentialshoodie.io\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/essentialshoodie.io\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/essentialshoodie.io\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/essentialshoodie.io\/wp-json\/wp\/v2\/comments?post=17430"}],"version-history":[{"count":7,"href":"https:\/\/essentialshoodie.io\/wp-json\/wp\/v2\/pages\/17430\/revisions"}],"predecessor-version":[{"id":17443,"href":"https:\/\/essentialshoodie.io\/wp-json\/wp\/v2\/pages\/17430\/revisions\/17443"}],"wp:attachment":[{"href":"https:\/\/essentialshoodie.io\/wp-json\/wp\/v2\/media?parent=17430"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}